Weaste Avenue, Manchester

We’re open Monday – Saturday. 9a.m.– 5:30 p.m. GMT

Frequently Asked Questions

Please read our FAQ before sending us a message.

We have several delivery options for all orders on the site, the charge for each option will be clearly shown upon the checkout process.

We accept payment by all major debit/credit cards as well as offer alternative payment options from PayPal, Klarna and also AfterPay

If based in the UK then delivery should be attempted within 72 hours, subject to stock availability. 

International orders outside the UK can take up to 10 working days. 

Please note with all orders we shall provide full tracking details once the goods have been shipped from Purple Passion

All data on the Purple Passion site is handled with the latest security available.  All the payment partners we use to handle card transactions are full PCI DSS Compliant

Once an order has been placed on the website we shall email confirmation of the order, once the order has been picked by the warehouse we shall email to confirm shipment and provide tracking details for the goods.

Due to the nature of the goods sold we shall only email a electronic invoice to the email registered on the order, if you however need a physical invoice sending we can arrange this for you

Send us an email

    Please allow up to 24 hours for a reponse from our support team